CONTACT

Contact ClavieFrench

Choose the contact option that matches your request: lessons, products or professional requirements.

What can we help you with?

Products & access

For a purchase, account, access, download, payment or technical problem.

Contact supportcontact@claviefrench.com

Companies & organisations

Professional French, exam preparation or access to resources for an organisation.

Contact uscontact@claviefrench.com

Frequently asked questions

I do not know my level.

Start with the free level test in French to get an initial indication and identify your priorities.

What is the difference between PLUS and TOTAL?

PLUS opens the six stages of the ClavieFrench path. TOTAL also includes TCF Canada, TCF IRN and TEF Canada preparation. See the full comparison on the Pricing page.

Can I buy one product without a subscription?

Yes. Some products are available individually. All currently available options are listed on the Pricing page.

Where can I find my purchase?

Sign in to My account FR with the same email address used for your purchase. Contact support if the details do not match.

How long does access last?

The access period depends on your chosen plan. It is shown on the Pricing page and confirmed before payment.

How does renewal work?

PLUS and TOTAL renew automatically at the selected interval and can be cancelled before the next renewal date.

I have a payment or access problem.

Email contact@claviefrench.com with your account email, the product concerned and a precise description of the problem.

How can I book a lesson?

Choose an available time directly on Calendly, or email prof.mehdi@claviefrench.com.